Get in touch
Taking the first step can feel daunting, but you are welcome here just as you are. Vida personally reads every message—there is no call centre or reception desk. You can expect a reply within one working day, Monday to Thursday.
From there, you can choose a free 15-minute phone consultation to ask questions, or move straight into booking an initial appointment. If you are seeking ACC Sensitive Claims support, we will guide you gently through the process and manage the paperwork so you do not have to worry.
Send an enquiry
Email us directly
lighthousewellnesscounselling@gmail.com
To protect the privacy and dedicated time of my clients, I do not read or respond to emails while clinical sessions are in progress. I review messages between appointments where possible and will respond to your email within 24 to 48 business hours.
Connect with us
Where we meet
In-person sessions:
Birkenhead, North Shore, Auckland
Group sessions (The Heart Series):
Stonefields, Auckland
Online appointments:
Available via secure video throughout New Zealand
Urgent support & crisis services
We are not an emergency crisis practice and messages are not monitored outside business hours or on weekends. If you or someone else is in immediate danger, please dial 111 immediately.
For free, confidential support at any time:
- 1737: Call or text 1737 (available 24/7)
- Safe to talk: 0800 044 334 or text 4334 (sexual harm support, 24/7)
- Lifeline: 0800 543 354 or text 4357 (7am–midnight)
- Suicide Crisis Helpline: 0508 828 865 (7am–midnight)
- Healthline: 0800 611 116 (24/7)